mContact
Contact Center as a Service
Ensure your customers get the experience they demand with Contact Center Services from Meridian.
Elevate Your Contact Center Solution
Meridian IT's omnichannel cloud contact center helps companies provide superior customer service at a lower cost. Meridian provides a seamless experience across voice and chat for your customers and agents.
01Call Routing
02Queuing
03Interactive Voice Response (IVR)
04Reporting
Guide: 10-Point Checklist for Moving to the Cloud
It’s no surprise that CIOs and CTOs find themselves overwhelmed at the beginning of their cloud journey with so many options available. To help you simplify this complicated project, we created a 10-point checklist so you can fully understand key factors before you start.
Latest Blogs
Commvault vs Veritas: Choosing the Right Data Protection Solution
Before diving into the comparison, let's briefly introduce Commvault and Veritas.
Embracing the UCaaS Revolution: How it's Redefining Business Communications
In the current business environment, where efficient communication acts as the bedrock of success, the importance of advanced technological solutions cannot be overstated. The arrival of Unified Commu...