We see Meridian as an extension of our IT department. They are a trusted partner that helps us do more and they have a vested interest in our success.
Steve Jaeger
Chief Information Officer
The Client
Technology is at the forefront of Quad’s business. From automating its shop floor with AGVs to streamlining back-office operations, Quad is always striving to find a better way to serve its clients and drive efficiencies for its employees. Being a part of a dynamic industry means that needs and trends change often. Although print is still at the foundation of its operations, Quad now offers a suite of marketing solutions. The company is often considered an extension of its clients’ marketing departments because they help design, execute, and manage all aspects that a marketing team would. One of Quad’s main objectives as a company is to drive innovation and technology. The company leverages IT as a competitive edge to bring value to its customers and continue to be the leader in the industry.
Business Impact
After discussing several different storage strategies, Quad decided on moving forward with a solution that is up to three times the performance increase of its previous solution. Meridian has provided a forward-thinking strategy built from Quad’s data so it can operate smarter and execute for the future. To support Quad’s client-first approach, Meridian has become an extension of Quad's IT department. As a result of this partnership, Quad is able to provide a world-class computing environment that is not only high-performing, secure, and reliable, but also cost-efficient.
Meridian is not just wedded to any one technology. They help us evaluate the rapidly evolving and changing technology landscape.
Steve Jaeger
Chief Information Officer
The Challenges
Since opening its doors in 1979, the once privately held company has completed numerous acquisitions and is now public. In order to keep up with the rapid rate of growth while demonstrating business continuity, Quad needed an IT environment that was secure and could scale with its ever-changing needs.
Starting back with the founder in 1971, Quad would seek to find a better way to do things, often through technology. As Quad grows and continues to innovate, it is extremely important that it has access to a wide range of technology solutions that help it remain agile and responsive to its business needs as well as its customers’ needs. Quad wasn’t looking for a vendor; it was looking for a strategic partner that could design solutions to support the future of its company, regardless of technology or manufacturer.
How Meridian Helped
Quad selected Meridian as its strategic partner because they weren’t getting access to the expertise and solutions it needed to grow its business. When Quad was struggling with database performance issues, Meridian was commissioned to vet a new solution as a proof of concept. As the relationship continues to grow, Meridian brings resources and new ideas and challenges Quad to think differently in pursuit of implementing the best solution at the lowest cost.
Meridian operates as part of Quad’s team by getting to know its business from the inside out. As a result, Meridian has become an extension of Quad’s IT department. If they need something, they pick up the phone and call, any time day or night. With Meridian, Quad has found a partner that is truly vested in its company’s future, providing solutions that meet its needs for today and for tomorrow.
We feel that Meridian is a strategic partner in helping us provide a world-class computing environment that is not only secure but also high performing, reliable, and cost-effective
Steve Jaeger
Chief Information Officer
Related Videos
- 01 - Quad: Case Study 2:36
- 02 - Quad: IT as an Enabler 0:49
- 03 - Quad: Meridian is a Strategic Partner 0:57
- 04 - Quad: 3 Times the Performance 0:30
- 05 - Quad: Meridian Brings Ideas to the Table 0:58
- 06 - Quad: Meridian Knows Our Business 0:31
- 07 - Quad: Why We Stick with Meridian 0:45
- 08 - Quad: Meridian Supports our Culture 0:30
