Our Partnership with Avaya

For over 25 years, Meridian and Avaya have jointly provided contact center solutions that enable customer and team engagement across multiple channels and devices for better customer experiences, increased productivity, and enhanced financial performance.

Meridian has been a leading Avaya partner specializing in providing monitoring and management services for communication systems. Being an Avaya Edge Diamond Partner allows Meridian to provide complete solutions spanning UCaaS and collaboration, contact center and customer experience management, and networking. Engineers and operators in the Meridian IT Global Support Center actively manage client communication systems 24/7/365, so you can focus on your business.

https://www.avaya.com/

Partner Level

Meridian Services

  • Contact Center

    Deliver the ultimate customer journey that is consistent, provides real-time access, and blows away your customers’ expectations when you partner with Meridian for your contact center.

Specializations

  • 1 of 11 Partners in the National Partner Program

  • 316+ Avaya Professional Certified Engineers is One of the Largest Teams in the Nation

  • Top 2% of Business Partners Nationally in Avaya Customer Satisfaction Surveys Year-After-Year

  • 1 of 11 Partners in the National Partner Program

  • 316+ Avaya Professional Certified Engineers is One of the Largest Teams in the Nation

  • Top 2% of Business Partners Nationally in Avaya Customer Satisfaction Surveys Year-After-Year

    Awards

    • 2019 U.S Service Partner of the Year

    • 1 of 11 Partners in the National Partner Program

    • 316+ Avaya Professional Certified Engineers is One of the Largest Teams in the Nation

    • Top 2% of Business Partners Nationally in Avaya Customer Satisfaction Surveys Year-After-Year

      Expect more from your
      technology partner and focus on
      the projects that matter.